CRM Services

Customer Relationship Management (CRM) systems support more-effective, better focused and managed sales, a more-personal approach to existing clients and improved customer satisfaction and retention.

Traditionally the preserve of large companies, 'Small Business' CRM (often hosted) makes the benefits of CRM available to all but the smallest organisation. Our service provides advice and support across the whole CRM lifecycle: from initial evaluation to installation and operation.

Benefits

1. Industry expert CRM specialists
2. Fast roll out with low start up costs
3. Rapid configuration to your specific requirements
4. A system that meets the needs of your organisation
5. Ongoing customisation and user support, including training
6. No in-house technical implementation, system administration or support staff
7. Data are available 24/7 to personnel in the office, on a client site, or remotely
8. A clear, objective understanding of what CRM will, and will not, do for your organisation

Our CRM services mean that you can be confident that your CRM system will meet the particular challenges of your company, will be correctly specified, installed and customised (without you having to hire or train and divert existing personnel) and will continue to meet your need wherever and whenever your staff are working.

Further reading

Contact us for a free, no-obligation discussion of how our CRM services could benefit you