ManageSafe

Whatever your business leadership role, you should be driving technological progress to boost growth, not fighting IT fires as they arise.

ManageSafe is our automated, enterprise-standard remote monitoring, management and maintenance system. We believe it can save you time and money. It is scalable and tailored – an agile bespoke service that can adapt to your changing current needs and future aims.

With ManageSafe from SITOC, your business can be assured of increased up-time through our proactive prevention approach. What does this mean? In practical terms, it means that all of the essential, or merely advisable, maintenance jobs (which extend machine life and boost efficiency) are automated. It includes monitoring systems that instantly alert us to critical changes that can presage downtime. And the same management package allows our engineers to make rapid, remote fixes – perhaps before you or your customers are even aware of the problem.

This also means that you can achieve the dream of forgetting about running your technology, while accruing all the benefits of using the tools we all rely on. In a hugely competitive market, with pressure from all sides, this frees time and resources for leaders of businesses of all sizes to focus on future developments, while improving your resilience and obvious reliability to customers. Transparent monthly payments, with detailed activity reports, allow you to better budget and to clearly see value for money.

And all this can be yours almost instantly – with no hardware or software installations, no complex transition period, and almost no learning curve.

Benefits

• Monitoring
  proactive, user-defined system monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues
• Audit and Inventory
  fast, accurate and up-to-date Audit and Inventory of all computers, servers, and mobile devices including hardware configuration and software
• Multiple OS support
  lightweight and efficient agent technology for Windows, Linux and Mac operating systems
• Imaging and Deployment
  capture complete computer system images into image repositories, and automate rules-based software deployment
• Mobile Device Management
  all management functions of mobile devices conducted from the same framework as desktops, laptops and servers for consistent IT systems management across the entire organisation
• Remote Control
  instant remote control from anywhere to anyplace at anytime
• Self Service
  self-service portal, ticket submission, comprehensive dashboards and customisable reporting
• Policy Management
  define, manage, apply and enforce IT policies across multiple groups of machines from a single Web-based dashboard, ensuring distributed machines are secure, in compliance and managed consistently across the organisation (essential for PCI and Business Continuity)
• Patch Management
  automatically keeps servers, workstations and remote computers up-to-date with the latest important security patches and updates Automated patch deployment and approval process
• Transparent Predictable Charges
  costs are defined by the service environment and so monthly payments can be built into your budget and engineer time can be focused to best effect

To learn more, Click Here to download a document covering ManageSafe in brief.